Frequently Asked Questions
Everything you need to know about our premium gaming gear and services.
What is the standard shipping time for orders?
Orders are typically processed within 1-2 business days. Domestic shipping generally takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Do Arbiter Studio products come with a warranty?
Yes, all our electronic products and peripherals come with a standard 1-year limited warranty covering manufacturing defects and hardware failures under normal use.
What is your return policy?
We offer a 30-day return window for items in their original packaging and condition. Please note that shipping fees for non-defective returns are the responsibility of the customer.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
How can I track my package after it has shipped?
Once your order is dispatched, you will receive an automated email containing a tracking number and a link to the carrier's website to monitor your delivery status.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please be aware that international orders may be subject to local import duties and taxes, which are not included in our shipping costs.